Leading Australian wholesaler, Actrol, continues to invest in its national network of 84 branches as well as their staff who play a major role in the brand’s success.
Once again in 2022 the focus has been on customers and providing tailored solutions and expertise. This was achieved via their expert application engineering team, providing new and exciting products and continuing to develop online tools that create efficiency and streamline their customers’ businesses.
Along with industry-leading customer service from network staff, Actrol branches can leverage the collective 100+ years of experience that their Application Engineering team have in the industry.
The Actrol engineering team support customers from start to finish, tailoring solutions for specific projects or selecting and replacing equipment staff are there all the way through to commissioning and after sales support.
Actrol continues to build on its extensive product mix of quality products by partnering with leading brands that deliver the best technology. The wholesaler has strong associations with renowned brands such as Cabero, Tecumseh, Emerson, Refco and Prime Refrigerant.
There were plenty of exciting new product launches throughout the year including the Kaden R32 Multi range.
Boasting a llow-profile space saving design, Kaden Multi offers the perfect climate solution for residential or light commercial environments. It boasts flexible installation options and the ability to connect up to five indoor units including wall mounted, slim cassettes or slim ducted air conditioners.
Another highlight during 2022 was the ARBS exhibition, where Actrol showcased their newest range of ACPAC packaged condensing units, which are suitable for A2L refrigerants R455A and R454C. These units have been designed specifically for the Australian and New Zealand markets in conjunction with renowned refrigeration product manufacturers, Tecumseh.
The decision to design a range of A2L condensing units was due to growing demand for units below 150 GWP – particularly in the New Zealand market.
Actrol also identified that A2L refrigerants are far more accessible to all qualified technicians, unlike other natural gases which require specific upskilling. This makes the product a great environmentally friendly solution for customers. The ACPAC A2L range is due to launch early 2023 in New Zealand and will shortly follow with a launch in Australia.
The Reece Group stand at ARBS featured Actrol, Reece HVAC and Metalflex. It was a great opportunity for Actrol to reconnect at a wider industry level, catching up with customers and suppliers.
Digital Services
Actrol is continuing to look for ways to give customers more time to do things that matter. The maX app, an online management system is a great example of this.
maX gives customers access to product pricing and allows them to build product lists, manage their account, generate quotes, and even place orders online. maX integrates seamlessly with leading accounting software like MYOB and Xero and job management platforms like Aroflo, Fieldpulse, Fergus and SimPro.
Alongside maX is Flexitrak, offering a complete refrigeration cylinder management tool. Actrol customers can easily track, measure, and transfer cylinders. Flexitrak reduces cylinder loss, manages refrigerant usage more efficiently and offers cost saving for businesses.
Actrol will continue to support their customers with the highest quality products and services in 2023.
The focus will be on increasing install efficiency, product innovation and technology when selecting and installing. Through ongoing support, engineering advice and the right tools, Actrol strives to give customers back time in their day to grow their business.