Güntner has launched mySpareParts, an enhanced spare parts ordering service within myGüntner, the company’s online customer portal.
This automated, 24/7 platform simplifies the spare parts ordering process, making it faster and more accessible for customers.
The new mySpareParts e-commerce platform simplifies and streamlines how customers search for and order spare parts, offering real-time stock availability, order tracking, and multiple payment options.
The user-friendly interface allows customers to easily search for parts using item codes, keywords, or images, ensuring a seamless experience. Additionally, immediate delivery options from Güntner’s US warehouse and various payment options ensure transparency and reliability.
Existing customers in the United States with a Business Partner Account can take advantage of these features, while new customers can easily register for access.
The launch of this e-commerce platform is pivotal for enhancing Güntner’s customer experience.
Customers can reduce order processing times, select preferred shipping options, and receive essential parts more quickly — minimising downtime and keeping operations running smoothly.
Güntner is a global leader in refrigeration and heat exchange technology.